Kies taal:

Algemene voorwaarden

1. Validity scope

For every order on our Online-shop, the following terms and conditions apply

2. Second Contracting Party, Conclusion of Contract

The purchase contract is concluded with Drogerie-Depot E-Commerce GmbH. The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order takes place together with the acceptance of the order immediately after sending by an automated e-mail. The purchase contract has been concluded with this e-mail confirmation. A binding order can already be made as follows:

  • If you have chosen the payment method PayPal, the contract is concluded at the time of the confirmation of the payment order to PayPal.
  • If you have selected the payment method Sofortüberweisung, the contract is concluded at the time of confirmation of the payment order to the SOFORT AG.

The purchase contract is only concluded when delivery is made.

3. Shipping costs

In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.

4. Payment

The following payment methods are available in our shop:

Pay in advance

When selecting the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment..

Cash on delivery

If you choose the payment method COD plus 4.60 Euro as costs. In addition, 2 euros are to be paid directly to the deliverer.

Paypal

You pay the invoice amount through the online provider Paypal. You must always be registered there or register first, legitimize with your access data and confirm the payment order to us (except guest access). You will receive further information during the ordering process.

By invoice

In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the purchase of a bill as a payment option , When buying on account with Klarna you always get the goods first and you always have a payment period of 14 days. The payment is made to Klarna. Please note that the bill is only available to consumers. You can find the complete terms and conditions for purchase on here , The online shop levies a charge of € 2.99 per order when purchasing a bill with Klarna.

Immediate transfer

When paying via this service of Sofort GmbH, we will receive the transfer credit immediately. This accelerates the entire order process. All you need is the account number, bank code, PIN and TAN. Immediately transfer via the secure, non-tradable payment form of Sofort AG immediately and automatically transfer a transfer in your online bank account. The purchase amount is transferred immediately and directly to the bank account of the merchant. If you choose the payment method immediate transfer, a pre-filled form will open at the end of the order process. This already contains our bank account. In addition, the transfer amount and the purpose of use are already displayed in the form. You now have to select the country in which you have your online banking account and enter the bank code. Then enter the same data as when logging in to online banking (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt. In principle, every Internet user can use the immediate transfer as payment method if he has an activated online banking account with PIN / TAN procedure. Please note that for a few banks, instant bank transfer is not yet available. For more information on whether your bank supports this service, please click here: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/

5. Procurement risk

A procurement risk is not taken over by us, also not with a sales contract over a generic commodity. We are only obliged to deliver from our stock of goods and the delivery of goods ordered from our suppliers.

6. Canceled the delivery obligation

7. Extension of delivery times

The delivery time will be extended by circumstances beyond our control. Vis major includes strikes, lockouts, official interventions, shortages of energy and raw materials, non-meticulous transport shortages, non-operational dependencies due to fire, water and machine damage, for example, and all other obstructions that have not been culpably caused by us objectively. We will inform you immediately about the beginning and end of such obstacles. If the impediment to service continues in the aforementioned cases over a period of more than 4 weeks after the originally applicable delivery times, you are entitled to withdraw from the contract. Further claims, in particular for damages, do not exist.

8. Transfer of Risk

For consumers, the risk of accidental loss and accidental deterioration of the goods sold during the sale of a consignment with the transfer of the goods to the consumer or a recipient determined by him. This applies regardless of whether the shipment is insured or not. Otherwise, the risk of accidental loss and accidental deterioration of the goods with the handover, when sending purchase with the delivery of the goods to the freight forwarder or the person or institution otherwise intended to carry out the shipment, on the buyer.

9. Pickup

By phone, you may choose to pick up your order at the Drogerie-Depot E-Commerce GmbH, Im Kirchenfelde 11, 31157 Sarstedt, Germany, during the following business hours: Mon - Fri from 10 to 18 o'clock.

10. Reserved Property

The goods remain our property until full payment.

11. Transport damage

If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to make a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. But they help us claim our own claims against the carrier or transport insurance.

12. Contract text storage

The contract will not be saved by us.

13. Contract Language

The language available for the contract is German and English.

14. E-Mailing

„If you have made a purchase for goods and services with us, we are entitled to you information about their own similar goods and services on the e-mail sent at the time of purchase to send (§ 7 III UWG). You can use this e-mail address at any time as a whole or for individual measures, eg. by e-mail, fax, letter (comment: please complete contact details) without incurring other than the transmission costs according to the basic rates.“